Effective date: 19 January 2026
Last updated: 19 January 2026
This page explains the subprocessors and third-party providers that may be used by Tech Generation Ltd and its brands (Tech Generation, Pressific, Fusion Bear, Clougency, Biznific).
How to read this page
- Subprocessor (processor): a supplier that processes personal data on our behalf.
- Independent controller / third party: a supplier that processes data under its own purposes and legal obligations (for example, banks, social networks, and authorities).
Not every provider is used for every brand, service, or client at the same time. We update this list when there are material changes.
1) Payments, banking, invoicing, and accounting
Payments (subprocessor)
- Stripe – payment processing for all brands
https://stripe.com/legal/dpa
https://stripe.com/privacy
Banking and payment networks (independent controllers)
- Banks and financial institutions – when you pay us (or we pay you), banks and payment networks will process payer/payee details (for example name, business name, transaction references, and amounts) as part of standard payment processing.
Invoicing & accounting (subprocessors)
- Xero – accounting
https://www.xero.com/legal/terms/data-processing/ - Zoho – invoicing / billing admin
https://www.zoho.com/privacy.html - Our UK-based accountancy firm – accounting, tax, and compliance support (not named publicly)
2) Hosting, infrastructure, and platform delivery (subprocessors)
These providers may process personal data stored in systems we operate (for example contact details, service configuration data, support content, logs, and files you choose to store with us).
- 20i (UK) – hosting
https://www.20i.com/us/legal/gdpr-data-processing-agreement - Hetzner (Germany/EU) – hosting / infrastructure
https://www.hetzner.com/AV/DPA_en.pdf - DigitalOcean – hosting / infrastructure
https://www.digitalocean.com/legal/data-processing-agreement - Google Cloud – cloud infrastructure (also covers Google Workspace processing terms where applicable)
https://cloud.google.com/terms/data-processing-addendum - StablePoint (UK) – hosting (used where appropriate)
https://kb.stablepoint.com/docs/terms-of-service
3) CDN, performance, and security (subprocessors)
- Cloudflare – CDN, security, performance
https://www.cloudflare.com/cloudflare-customer-dpa/ - bunny.net (BunnyCDN) – CDN and delivery
https://bunny.net/gdpr/sub-processors/
4) Email, support, internal documents, and collaboration (subprocessors)
Email / shared inbox / client comms tooling
Used depending on workflow and brand/service.
- Google Workspace (Gmail, Drive, etc.) – business email and collaboration
https://cloud.google.com/terms/data-processing-addendum - Front – shared inbox / customer comms (where used)
https://front.com/legal/data-processing-addendum - Missive – shared inbox / collaboration (where used)
https://missiveapp.com/gdpr - Microsoft (Outlook / Microsoft 365 where used)
https://www.microsoft.com/licensing/docs/view/microsoft-products-and-services-data-protection-addendum-dpa
Notes and internal documents
- Evernote – notes / internal documentation (where used)
https://evernote.com/legal/dpa
Internal communication
- Google Chat (via Google Workspace)
https://cloud.google.com/terms/data-processing-addendum - Slack
https://slack.com/terms-of-service/data-processing
Internal documents / file storage (where used)
- Google Workspace (Drive)
https://cloud.google.com/terms/data-processing-addendum - Apple (iCloud)
https://www.apple.com/legal/privacy/en-ww/
5) External communication channels (third parties / mixed roles)
Phone / VoIP
- Yay.com – phone line provider (where used)
https://www.yay.com/about/privacy/
WhatsApp (only for clients who contact us via WhatsApp)
- WhatsApp Business
https://www.whatsapp.com/legal/business-app-privacy-policy
https://www.whatsapp.com/legal/privacy-policy
Social media messaging (only where a client contacts us via that channel)
If a client messages us through social platforms, those platforms process data under their own terms and policies.
- Meta platforms (Facebook / Instagram / Messenger)
https://www.facebook.com/privacy/policy/ - LinkedIn
https://www.linkedin.com/legal/privacy-policy - X
https://privacy.x.com/en - TikTok (where used) – privacy resources vary by product and region
https://ads.tiktok.com/help/article/tiktok-one-creator-program-privacy-policy
6) Analytics, advertising, and affiliate tracking
Analytics / site performance
- Google Analytics (where enabled)
https://policies.google.com/privacy
Search performance
- Google Search Console
https://search.google.com/search-console/about
Advertising measurement / audiences
- Meta Pixel / Meta Business Tools (where enabled)
https://www.facebook.com/legal/technology_terms
https://www.facebook.com/legal/terms/dataprocessing
Affiliate programmes (our blogs)
- Amazon Associates
https://affiliate-program.amazon.com/help/operating/agreement - impact.com (Impact)
https://impact.com/privacy-policy/
7) WordPress management and website tools (subprocessors / service providers)
Managing certain client sites
- WPMU DEV – site management/tools (where used)
https://wpmudev.com/privacy-policy/ - ManageWP – site management (where used)
https://managewp.com/managewp-and-gdpr-compliance/
SEO audits on client sites
- Rank Math – SEO plugin + audits (where used)
https://rankmath.com/privacy-policy/
8) AI-assisted tools used for support/admin (subprocessors, where used)
We may use AI tools to help with drafting replies, summarising threads, and internal triage (depending on workflow and context).
- OpenAI
https://openai.com/policies/data-processing-addendum/ - Anthropic (Claude)
https://privacy.claude.com/en/articles/7996862-how-do-i-view-and-sign-your-data-processing-addendum-dpa - Grammarly
https://www.grammarly.com/privacy-policy
9) Authorities, regulators, and legal requirements (independent controllers)
We may disclose information to authorities only where we are legally required, or to comply with lawful requests and legal obligations.
- HMRC (UK)
https://www.gov.uk/government/publications/data-protection-act-dpa-information-hm-revenue-and-customs-hold-about-you/data-protection-act-dpa-information-hm-revenue-and-customs-hold-about-you - IRS (US)
https://www.irs.gov/privacy-disclosure/irs-privacy-policy - Other government, tax, regulatory, or law enforcement bodies – strictly where required by law.
Questions
If you want to know which providers are currently used for a specific service you have with us, email accounts@techgeneration.uk.